Don't forget - Spread the word about Online Services
Nearly 34,000 policyholders have registered for 24/7 access to their policy documents with Online Services in just the first seven months of its availability. And, we expect to push that number much higher with your help. In a recent survey of 1,500 registrants, 6% of them said they had heard about Online Services from their agent or their agent's website. Their feedback on the site was overwhelmingly positive. So, please don't keep the good news to yourself. Let your customers in on the benefits of Online Services, the American Modern tool created to give them online access to their insurance documents and other services.
As a reminder, here are a few facts to share with your customers:
- They can have access to their policy and billing documents quickly, even after traditional work hours when your office is closed.
- Online access to documents means paper copies are no longer needed, supporting the conservation of paper and other resources.
- They will receive email and, optionally, text notifications when new documents are available in their online account.
Help us spread the word about Online Services. It's good for everyone...including the environment.